Last updated: 22.12.2025

This Privacy Policy explains how we collect, use, and protect personal information when you visit or interact with our website pool-garden.com or contact us regarding our pool and garden services in Phuket.

By using this website, you agree to the terms of this Privacy Policy.

If you do not agree with these terms, please do not use this website.

1. Who We Are

This website is owned and operated by:

JNP Pool & Garden (Thailand)
Phuket, Thailand

📧 Email: [email protected]
📞 Phone / WhatsApp: +66 63 541 7685

We provide pool and garden cleaning, maintenance, design, and related services for villas and residential properties.

2. Information We Collect

2.1 Information you provide directly

Such as:

• Your name

• Email address

• Phone number

• Property location (if provided)

• Service inquiries or messages

• Any details you share about your pool or garden

You provide this when you:

• Submit a contact form

• Request a quotation

• Book a service

• Contact us by email or phone

• Communicate with us in any way

2.2 Automatically collected data

We may collect technical data such as:

• IP address

• Browser type and version

• Device type

• Pages viewed

• Time spent on pages

• Referral source (such as a search engine)

This information is used for analytics and website improvement only.

2.3 Cookies

This website may use cookies for:

• Basic site functionality

• Analytics

• Contact form operation

You can disable cookies in your browser settings at any time.

3. How We Use Your Information

We may use your information to:

• Respond to inquiries and quotation requests

• Provide and manage services

• Contact you regarding appointments or service updates

• Improve our website and services

• Maintain internal business records

• Comply with legal obligations

We do not sell or trade personal information.

4. Legal Basis for Processing

We process personal information based on:

• Your consent

• Performance of a service agreement

• Our legitimate business interests

• Legal or regulatory requirements

5. Sharing of Information

We may share information only when necessary:

• With staff or contractors performing services

• With website hosting or email service providers

• With accountants or administration services

• When required by law

All third parties must keep information confidential.

We do not share data with marketing list providers.

6. Data Security

We take reasonable steps to protect your information against:

• Unauthorized access

• Loss

• Disclosure

• Misuse

However, no system is 100% secure and use of the website is at your own risk.

7. Data Retention

We keep personal information only as long as needed to:

• Provide services

• Maintain lawful records

• Meet legal obligations

After that, information is deleted securely.

8. Your Rights

Depending on your local privacy laws, you may have the right to:

• Request access to your data

• Correct inaccurate information

• Request deletion (where applicable)

• Withdraw consent

• Object to certain processing

To exercise these rights, please contact us at:

📧 [email protected]

We may ask you to verify your identity before responding.

9. Children’s Privacy

This website is not intended for children under 16.

We do not knowingly collect data from minors.

If you believe a child has provided information, please contact us so we can remove it.

10. External Links

Our website may contain links to other websites.

We are not responsible for the privacy practices or content of external websites.

11. International Data Transfers

Your information may be processed or stored in Thailand or other locations where our service providers operate.

By using this website, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this page.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

JNP Pool & Garden (Thailand)
📧 Email: [email protected]
📞 Phone / WhatsApp: +66 63 541 7685

We aim to respond promptly and respectfully.